I receive a package once a month, and it needs to be refrigerated. One of the drivers didn't give me enough time to get to the door. The next day a different driver arrived, and patiently waited...
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I'm not sure if there is a better place to give feedback regarding the UPS drivers who deliver to my home and restaurants (Lacey & Tumwater). Our drivers are always great. They even take the time...

Picked up an important package from UPS yesterday at Will-Call. Their hours went all the way to 8:30pm so it was very convenient. If I hadn't felt comfortable at the business end, I think I would...

Encountered supervisor Alex who was willing to reach out to dispatch AND the driver for answers. Maybe he can reach out to the previous supervisor and show her the roles of an adequate customer...

I know that circumstances are challenging right now, but I have had shipments from FOUR different merchants on the UPS truck and out for delivery for THREE DAYS so far. UPS sends me the "track...
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