
Good service, a knowledgeable and competent tech came the same day to fix a furnace with a bad igniter. I can look past the $150 diagnostic fee but the igniter was something like $270. Never...
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Good service, a knowledgeable and competent tech came the same day to fix a furnace with a bad igniter. I can look past the $150 diagnostic fee but the igniter was something like $270. Never...
They are super expensive. Their work quality is also subpar. They installed our HVAC during our remodel and many ducks were connected improperly with gaps. Use other vendors.
We had a water heater problem. The "tech" came out and said that he needed to call tech support but it would take 45-90 minutes on hold so he asked if he could go to his truck to wait. I said...
I have worked with Universal on 3 properties for 2 years. They have made between $10K-$15K from us, but I will never work with them again and I cannot recommend them. IF YOUR TIME IS VALUABLE, DO...
These people are no good. The are not transparent. We have even wondered if they damage the machines in some way. For YEARS after they do their regular maintenance, saying that they found no...
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