Tacoma Public Utilities

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3628 S 35th St
Tacoma, WA 98409
Tacoma Public Utilities, also known as TPU, is a publicly owned corporation that is governed by the City of Tacoma in Washington. It is a department of city government that operates through revenues from the sale of services. The department is governed by the Public Utility Board. Tacoma Public Utilities offers electric, water and rail services. It operates Tacoma Power, Tacoma Water and Tacoma Rail divisions. Established in 1893, the department has a staff of more than 1,200 employees. Tacoma Public Utilities is one of the oldest municipal utilities in the United States. It provides services for residents and businesses.

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2.041 reviews
Photo of Josh M.
Josh M.
8/4/2016

I called into Tacoma Public Utilities because our sprinklers were going on and off in a weird way. I tried to fix the issue by flushing out the pipes for air bubbles, but it didn't seem to help...

Steve D.
9/5/2025

A company who's entire existence involves trying to find the worst way to inconvenience their customers and add costs to their everyday lives whilst taking no accountability themselves

Joey P.
5/6/2025

They double charged my account and refused to refund me for one of the charges. I paid my bill and set up auto pay on the same day, this caused a double charge. No problem I thought I will call...

Herschel B.
7/15/2024

Terrible customer service. Utilities were shut off with no notification. If I had a choice I would discontinue service with them forever.

Yon ..
6/20/2024

They're always looking for ways to assist customers in using renewable energy. I have participated in the program to receive a rebate for a home car charging station and am about to get a heat...

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