I called into Tacoma Public Utilities because our sprinklers were going on and off in a weird way. I tried to fix the issue by flushing out the pipes for air bubbles, but it didn't seem to help...
Tacoma Public Utilities
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They double charged my account and refused to refund me for one of the charges. I paid my bill and set up auto pay on the same day, this caused a double charge. No problem I thought I will call...
Terrible customer service. Utilities were shut off with no notification. If I had a choice I would discontinue service with them forever.
I spoke with Steve in the power shop many times and was instrumental on helping me figure out why I was having power surges and voltage drops. He was also very attentive and great to work with....
They're always looking for ways to assist customers in using renewable energy. I have participated in the program to receive a rebate for a home car charging station and am about to get a heat...
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