Sears Hometown Store

My husband and I bought a NordicTrack Treadmill here in November 2014. We live in the Tri Cities, but have heard through the grapevine that the owner of this store is big on customer satisfaction...

Terrible service I scheduled repair and waited all Another Day In The Bonus Round and they told me to reschedule in a week. I rescheduled for a week later only to wait all day to be notified at...

After waiting 2 months for a stove to come in at Lowe's, hearing about the nationwide appliance shortage and covid excuses, I finally got a refund. I walked into the Small store in Ellensburg...

I have no idea where to start. Sears Home Appliance Repair is a total rip off. After waiting weeks to get our washing machine repaired they came and supposedly fixed it. As soon as the...

Ordered a new dryer, was told it would be delivered in three days. When that third day arrived I called to find out what time it was coming. I was told that the employee didn't understand the...