
I needed an MRI and my ENT chose this facility. I had a really good experience. The front desk staff were helpful, and friendly. The radiology technician was helpful and kept me updated on what to...
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I needed an MRI and my ENT chose this facility. I had a really good experience. The front desk staff were helpful, and friendly. The radiology technician was helpful and kept me updated on what to...
Absolutely horrible customer service! On HOLD FOR 48 MINUTES to ask a BASIC question of cash charge for two SIMPLE COMMON PROCEDURES. Only to be told the "estimators" may give a text two days...
I was on hold for two consecutive days for over 25 minutes each day. This is not a one-off, my wife had the same experience a few months ago. I asked my doctor for recommendations of other...
While the techs are great, the customer service in office and online are far from stellar. The day before my MRI, Rayus said my insurance has denied coverage. With no time for a meeting between...
Horrible customer service...can't get basic info on how long it takes for the ordering physician to receive images back to him. It was like I was doing the 'scheduler' a favor. Her responses...