Premera Blue Cross

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7001 220th St SW Bldg 1
Mountlake Terrace, WA 98043
Premera Blue Cross is a health benefit company that serves more than 1 million customers in Washington and Alaska. The company provides health, life, vision, dental, long-term care coverage and other related services. Its range of products includes Medicare supplement and preferred provider and exclusive provider organization plans. Premera Blue Cross also offers prescription drug benefits in various pharmacies. It works through a network of more than 20,000 health care professionals and over 100 hospitals. As an independent licensee of the Blue Cross and Blue Shield Association, the company s clients include individuals, families and employee groups. It provides special discount programs for members and senior citizens. Premera Blue Cross has a work force of nearly 2,900 employees.

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1.5150 reviews
Photo of B H.
B H.
6/12/2010

I've always had excellent service from Premera and they have a good network of providers. Note to people looking to save money with doctors and hospitals.... don't ask the doctor if they "take'...

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Karin W.
7/9/2025

Terrible , unhelpful customer service. Way too long wait times, frequently cut off. Recently received notifications that our 3 long-time PCP's were no longer in network. After hours wasted on the...

Kathleen K.
1/31/2025

Wow. The worst Customer Service. 2 Hours on hold and waiting to find out my Provider was all of a sudden Out of Network after 15 years with Premera. Nothing on the Explaination of Benefits...

Sherri F.
6/4/2025

Not only do they not pay on any medical bills saying it's toward your deductible..I had a stroke last week and need medication that's been prescribed they have to approve or denied before I can...

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Kate M.
2/7/2025

HIPPA violations not taken seriously. Employe accessing family medical information and texted it to another family member. This employee also accessed records of people they went to school with....

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