OnTrac

I ordered something from Nordstrom. They said it was coming by on trac and that it had been delivered. It was never delivered. Like a fool I was looking all over, looking at my neighbors. :(

The absolute worst shipping company on earth!!!! Zero accountability for lost packages and ever their 800 customer service number is disconnected...lol Can't speak to a human, their chat feature...

Absolutely terrible experience with OnTrac. My package was supposed to be delivered on Friday, but for four days straight, they claimed they couldn't deliver due to "security concerns." That's a...

The entire company just doesn't seem legit. Packages are never delivered on time. This is especially infuriating when you pay extra for a rushed order/delivery. Tracking is never updated and...

Thieves and liars. Showed my package delayed for 3 days. I call and initiate a "ticket" viola my tracking changes from delayed to delivered the night before. They did not deliver it. They have...