Natural Home By The Futon shop

"A store with good products, and difficult-to-find Japanese style futons that are made in San Francisco, with just about the saddest customer service ever. Having had to interact with both the..."

"West Elm clearly is struggling with consistency of service across their brand. Like many companies, the web/online and delivery services are separate from retail. The CUSTOMER doesn't care about..."

"I cannot thank you enough, I'm in tears as I write this. I came in today and the stores manager assisted me with the greatest deal ! She listened to me explain my situation and needs , had me try..."