NAPA Auto Parts

My battery needed to be changed on a below-freezing day in Dec 2016. I didn't have tools and had never changed a battery before. The gentleman helping me: A. helped me get the right battery (the...

They're always helpful, and they will pickup the phone and answer questions. Parking isn't the best.

Poor customer service resulting from corporate policies assuming employees cannot think for themselves.. and then employees realizing those assumptions. Really I need ID to pick up a $16 online...

Napa Auto Burien, WA Seattle This auto store was open early on a Sunday ! The cashier said they opened at 9am. I needed windshield wipers badly especially that it's pouring down rain (surprise...

I have had numerous times where this stores employees, not all but a couple don't listen to what I say for the part i need and tell me they have it only to have the wrong part there when I arrive....