Mercedes-Benz of Tri-Cities

Hello everyone, I'm a full time traveler in my 2019 Mercedes-Benz Sprinter. When I need maintenance it's usually a case of pick the closest dealership and most of the time it works out. Recently,...

just got an express oil change there, 2.5hrs btw. they also say I need some work done. thats fine, please print out the details so I know whats up. "Oh I cant do that" ?? why...

We were so impressed with the customer service we received. Jason, the service. manager, was exceptional. Our sprinter van broke down as we were heading to Idaho from Portland. Over the course of...

Not helpful . They had my car for over 2 months and no loaner was offer or maintenance has been done to get my car back. I've only had my car less than 2 years . I avoided other dealership and...

After a rough start, and a since removed angry review- MB of Tri-Cities stepped up to the plate and addresses my issues timely and professionally. They have now earned themselves a well...