
LensCrafters provided excellent customer service from start to finish. The staff truly listened to my needs, made me feel valued, and exceeded my expectations. They definitely under-promised and...
(65)
LensCrafters provided excellent customer service from start to finish. The staff truly listened to my needs, made me feel valued, and exceeded my expectations. They definitely under-promised and...
I was told on the phone to drive to the fed way location as long as I was there before 7 I could get a lens replacement sent out. I get there at 6:55 after driving 45 minutes (at the reassurance...
I had the most comfortable, and most accurate, eye exam I can remember. They found the specific frames I wanted-and they were on sale. The lenses were perfect. Shipping time was prompt. The staff...
Lenses came back too dark and the central lab refused to work on them. A misunderstanding over whether anything could be done followed and it looked like there was no remedy. The manager called me...
Shelly was extremely helpful today! She was able to fix my hinge issue on my frames and went above and beyond to modify the ends to better fit shins my ears and not slide down my nose anymore....