We've been working with the whole staff for months to buy our rings. Ultimately we ended up buying a used ring but from someone who had a Kay warranty. Nobody there at the store treated us...
Kay Jewelers
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Terrible customer service from lady with short hair and older bald man. I am younger and they made me feel like I was inconveniencing them with my business.
If I could give 0 stars I would. My husband bought another wedding band to match my ring set and it doesn't even match. The sales lady convinced him it matched and it doesn't even line up with my...
I already wrote a review but I can't find it so I am writing another. This review is for the Lapeer Michigan store. I have religiously gone to that store since 2018 to get my past purchases...
I had a very disappointing experience with Kay's. My husband purchased my ring there in March 2021, since then it has lost diamonds every couple months. I had gone to the Centralia location and...
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