Kathleen Peppard M.S.W.

HistoryFounded June 1st, 2012, the Ambassador Program provides customer service and hospitality to Downtown businesses, shopkeepers, employees, residents and visitors - as well as cleaning and graffiti abatement in our Downtown sidewalks and storefronts.SpecialtiesCore Values 1. Be Respectful and act with Integrity. 2. Engage deeply and take Ownership. 3. Be flexible, take Action, and make it work. 4. Ensure our work is the highest Quality. 5. Let Fun happen. 6. Educate, Empower, and Equalize. 7. Recognize we are part of something Bigger. 8. Build community by Bridging gaps. 9. Meet people where they're at. 10.Be Excellent to each other! The Olympia Downtown Ambassadors are more than just a cleanup crew and a customer service team. We are bearers of a unique culture, and we seek to share that culture with everyone we encounter. These ten core values illustrate how we envision our culture, and our role in the greater culture that is Downtown Olympia. They are reflected in everything we do and every interaction we have, and they are our guideposts for making decisions. Members of our team embrace and embody these values. Every day, in every situation, we ask ourselves,

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