Hertz Rent A Car

2.5 to 3 stars First off, I had never rented a car through Hertz until my trip to Seattle since I tend to use Enterprise more often. Since Hertz is the official rental car service for AAA, I...

Worst booking/reservation experience and customer service we've had. Booked online, we get there and the car is not there. They promised they would have it the next day and when we called, still...

Worst customer service. Do not expect the same level of service with Hertz at airport. Redmond branch workers ruins Hertz brand image.

Made multiple efforts to try and contact Mark the GM of this establishment. After 3 calls I was let know that they couldn't help us but there was never 1 call back. All I was doing was inquiring...

I wish there were negative stars! Using Redmond, WA Herz was one of the most horrific customer service experiences I ever had. I made a reservation then was promised a pick up since I live 10...