Grand Travel & Tour

This is a great travel agency. The owner, Joyce Chao, is personable, willing to work with you to get you the best price, and even points you to other businesses (i.e. the internet) if her price...

Horrible service. I called this company to speak with an agent and was told that i will receive a call back in an hour as they are out of the office. Two and a half hour later i called back and...

This is the worst travel agency ever! Totally not recommend it! They charged me $1100 to change my ticket. They said it's a penalty fee so I transfered the money but few days later I booked a new...

I called Joyce after reading the good review here. I am a bit disappointed. I keep on calling everyday, every times she mentions she will try to find tickets for me and call me back. But she...