Drico Recovery Service

Drico Recovery Services was originally established as a professional collection agency in Seattle, Washington specializing in the collection of overdue parking tickets. Through years of experience we have created unsurpassable methods for the collection of parking fines in the parking industry, as well as the collection of many other types of debt. We have expanded internationally, and we also have a branch office in Vancouver, British Columbia. Drico has developed unique collection procedures and services that it provides for a variety of organizations, cities, and municipalities. We are licensed, bonded, and insured, and we are also a member of the American Collectors Association ( ACA ).Our customer service representatives are always pleasant and professional with each inquiry. Drico accomplishes this by thoroughly training our employees in customer service, conflict resolution, and communication skills. In having well-trained and prepared customer service representatives, we are able to deal with our clients' customers in a fair and professional manner. By being respectful to the people that we are dealing with, more matters end up being resolved. Drico also understands the financial difficulties people can sometimes have, and we have implemented payment plans to make it simple for customers to clear an outstanding account. By making it easy for people to pay and being flexible where required, Drico keeps both its customers and clients happy as increased collections are made. Drico has also implemented additional payment methods by accepting major credit cards ( Visa, MasterCard, Discover, and American Express ) over the phone or through the Internet 24 hours a day. Drico also has a variety of different notices that we send out regularly and promptly. These notices alert the customer of their outstanding debt and explain to them as to how to clear their account in a reasonable and successful manner.Drico Recovery Services understands the importance of technology in the collection industry, and we utilize the latest in data processing, computer software, digital printing, mail processing, NCOA/COA address verification, skip tracing technology, and payment processing. We utilize advanced SQL-ODBC compliant databases and redundant backup systems to ensure smooth day-to-day operations. One of our strategies for success is based on keeping up to date with new technology, and ensuring that our staff continues to develop their skills relating to this technology.Drico Recovery Services not only collects on behalf of our clients but we also try to have our customers clear their outstanding balances in an amicable manner. By doing so, we maintain a positive image rather than a one that is associated with most collection agencies. We pride ourselves in this and that is why we have created several options to assist customers in paying their outstanding balances promptly. Our focus on customer service and on the effective collection of outstanding debts aids us in being a successful and different kind of collection company.