One minute ago This is in reference to their Dial-A-Ride service: Drivers harrass and complain to customers over things they cannot control/responsibility of call center. Drivers lay hands on...
Dial-A-Ride Service Request
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Benton Franklin Transit (BFT) offers a range of transportation services, including fixed-route bus services and a Dial-A-Ride service, designed to help residents and visitors conveniently travel throughout Richland and surrounding areas. The organization places a strong emphasis on improving transit access and rider experience, ensuring safe and efficient travel for all users.
BFT also actively engages with the community through public feedback initiatives and continuous development programs to enhance transportation safety and efficiency. With technology-driven solutions like the Transit app, riders benefit from real-time information, detailed trip planning, and adaptive service options tailored to their commute needs.
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