Ashley Store

The actual customer service buying the couch was great. However, less than 3 years after buying it (I feel a couch should last at LEAST 5-10 years) a board in the back has broken lose (or just...

Update for the chair missing parts. They provided a new chair free of charge, it came with all the parts, BUT required my dewalt cordless drill and a 1/2" drill bit to make the assembly work....

The furniture was a big investment for us. We bought what we thought was comfortable, durable, and would last us at least 10 years... not the case! within the first year the cushions lost all...

We purchased a rug to be made from their list. We waited one month as we hadn't heard anything from them. We were told that the day after we ordered it, it was discontinued. No one bothered to...

We have purchased a living room set and tried to purchase a mattress set and both times nothing but excuses from the store about delays and mistakes. This recent purchase a mattress and base was...