Apple River Park Square

Took advantage of a deal my carrier offered for a free iPhone 17 Pro. When it arrived (long story short), it "died" during the backup restoration process. I spent a total of FOUR HOURS. stretched...

Super annoying that in order to talk to someone on the phone I have to jump through the hoops of automated messages, and then get left on hold for 10+ minutes. Apple should be prioritizing the...

This Apple Store is the only one within a 100 mile radius. And it's reflected in their bad customer service. Even with an appointment I was forced to wait and every time I was asked questions I...

Busy location with helpful and knowledgeable staff. Wait times weren't terrible on a Saturday afternoon. Only thing that can be a pain in this area (just like any other downtown area) is street...

Super rude I was asked if I needed help and just pointed to a section of the store and was never actually helped. I was literally told to just stand by the case section awkwardly