They continuously pay different providers offices that didn't render the service, which is a violation of HIPAA. They refused to correct the claims or money sent to the incorrect providers after 6...
Aetna US Healthcare
(5)
Aetna US Healthcare is a prominent health insurance provider based in Seattle, WA. The company is dedicated to delivering comprehensive healthcare solutions to its members, ensuring access to quality services and support.
As part of Aetna Inc., the organization emphasizes innovation and customer service in the healthcare industry. With a focus on improving health outcomes, Aetna US Healthcare aims to enhance the overall well-being of its clients through various health plans and resources.
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Reviews
Their website is terrible. I cannot get to their listed providers. Called the customer service number a few times with no luck . They keep you on the phone forever trying to answer your question....
Such terrible customer service. They outsource their team to folks overseas, who can literally give 0 shits about you or what you're calling about. I received a security notification with an...
I called ahead of time to see if my insurance policy covered a certain travel shot since I was traveling out of the country. The person on the phone was super nice and seemed very confident in...
Lousy customer service. Sends you a canned message that doesn't come close to answering your question. EE hits a key sending a canned message . It's goodbye to Aetna during open season. My...
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