Ace Hardware

I needed a very specific plumbing part and after we had given up and thought we had to go to a plumbing supply, Jack asked if he could help us. We didn't think they had the part, but asked him...

Always such wonderful employees friendly and helpful people. Ask for Boston, he'll go out of his way to make sure the customer gets what they need.

Ace Hardware, "The Helpful Hardware Place" Keene, Kennewick, WA - Helpful No More! My son purchased his first weed whacker this weekend, and I went with him to help him get the right tool. We...

Apparently, everybody but our poor cashier (let's call her Jane) was at lunch as I stood in the middle of a six customer deep line that still hadn't moved when I finally gave up and left. Jane...

By far, the worst Ace Hardware I've ever been to. Good luck getting anyone to help you, or to even find an employee. This isn't a one time experience but every time I've been there. I waited for...