Tram A.
1/5/2025
I went in the other day to request assistance and tips on how to clean a custom-made chair from West Elm. The associate was nice and helpful. Parking is easy if you park in the underground...
west elm
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2921 District Ave Ste 100
Fairfax, VA 22031
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
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Reviews
2.051 reviews
Saad P.
5/8/2025
I would give them ZERO Star if I could. I was not going to write a review until I give them a chance to take care of the issue. Extremely Disappointed - Poor Product Quality and Customer...
Jason K.
4/28/2025
A singularly awful customer service experience. a trip to the DMV would have been more satisfactory. I worked with a desginer and specifically ordered a sectional one way - they created it facing...
Sarah S.
3/20/2025
Non existent customer service. I went in about 230 on Thursday 21 March 2025. No one greeted me. No one asked if they could help, and I had intended to buy something. No one said 1 word. The...
KK T.
2/27/2025
I placed an order with West Elm and had the WORST experience with their customer service and order processing system. I don't know how such a company can stay in business this long with such poor...
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