LM G.
3/17/2023
Matthew was awesome!! he walked us through the care and maintenance of our spa, he was very patient and ensured we were question free before he left! awesome customer service!!! Thank you Matthew!
Water by Design
Open
(4)
Photos
20569 Timberlake Rd
Lynchburg, VA 24502
Located in Lynchburg, VA, the company specializes in high-quality hot tubs, swim spas, and saunas, providing a diverse selection from leading brands such as Hot Spring Spas and Caldera Spas. Their extensive offerings include various sizes and styles of hot tubs, along with accessories, maintenance services, and financing options to suit every customer's needs.
With a reputation for exceptional customer service, the company prides itself on personalized support, ensuring buyers feel confident in their choices while enjoying their products. Satisfied customers frequently highlight the quality of the equipment and the helpfulness of the staff throughout the purchasing and maintenance processes.
Generated from the website
Also at this address
Reviews
3.04 reviewsDwight G.
12/14/2022
Hot tubs are complex things and we wanted our new (and first) one installed in a very remote location. Water By Design met and exceeded our every expectation. Thanks guys!
Dr. R R.
9/13/2021
This had great customer service until an issue arose. My experience with this company was as follows. They were hired to diagnosis and fix a hot tub issue. The issue was diagnosed by the company...
Stephanie R.
5/18/2020
Absolutely horrible customer service. Showed up late the day of delivery, didn't bother to call, didn't have us on the schedule but then finally showed up. We were promised a cover-lift for free...
See a problem?
