Allen S.
9/17/2019
I bought a house with a 2004 Jacuzzi and the FLO message started blinking and nothing I did would make it go away. I called and got an appointment within a week. The service guy came, took a look,...
Water by Design
$$$
Closed
(5)
Photos
3723 Franklin Rd SW
Roanoke, VA 24014
Water by Design, located in Roanoke, VA, specializes in high-quality hot tubs, swim spas, and saunas, offering a diverse selection from leading brands such as Hot Spring Spas and Caldera Spas. The company prides itself on exceptional customer service, ensuring that each client finds the perfect product to suit their needs.
In addition to product sales, Water by Design provides a comprehensive suite of services including maintenance, repairs, and backyard consultations. With a focus on customer satisfaction, the team is dedicated to helping clients enjoy and maintain their spa or sauna experience for years to come.
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Reviews
2.55 reviewsDr. R R.
9/13/2021
This had great customer service until an issue arose. My experience with this company was as follows. They were hired to diagnosis and fix a hot tub issue. The issue was diagnosed by the company...
Robert U.
7/14/2023
I agree that they Talk the Talk, But they absolutely don't Walk the Walk. After contacting them about service they informed me that they could help me, it would be about six weeks before they...
Joseph S.
1/30/2018
The owner talks the talk. They are pricey and promise service. However, once the system is yours, they will do everything they can to make you pay. The father-son team reduces the transparency of...
Molly H.
3/21/2017
We absolutely love the staff at Water by Design and we adore our new sauna. They were in constant communication with us through the ordering process, installation, and they've checked in with us...
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