I have been trying to contact a live person after weeks of missed Residential pickups and I can't get thru on 1-866-949-5119 after listening to music for 30 minutes! HELP
Waste Management
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Here's how it works with them. You sign a 3 year contract with them, at a reasonable price and they raise the price 25% after a year. You call them and they tell you it's in the fine print that...
awful - expensive and they are a Texas company who grew too fast. can't seem to get them to know where to go.

I would give them no stars if not for their drivers. The customer service is horrific, you never get the same "account manager" and never get the same answer. They have surcharges for everything...
If I could, I would give them negative stars. The service failures have been continuous and then they charge us a fee because they fail to service the locations after service is requested. To get...
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