Virginia American Water Company

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2223 Duke St

Alexandria, VA 22314

+1 (703) 549-7080

https://www.amwater.com

Virginia American Water Company provides essential water and wastewater services to its customers, ensuring clean, safe, reliable, and affordable access to water. As a leading and geographically diverse publicly traded company in the U.S., it is committed to inclusivity, diversity, and equity within its workforce and communities.

Additionally, Virginia American Water Company actively engages in charitable initiatives through the American Water Charitable Foundation, supporting the communities it serves. The company also maintains strong partnerships with the Department of Defense, highlighting its commitment to serving those who serve the nation.

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Reviews

1.513 reviews

Anthony A.

5/15/2025

Unlike every horrible experience with Xfinity, I just had great customer service experience with VA American Water. There was an issue with my check. I was able to phone them directly, not routed...

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Rebecca A.

9/5/2025

If I could give zero stars, I would. On Saturday, I caught a Virginia American Water crew messing with the circular metal cover in my yard (a manhole? access cover?)--no call, no warning,...

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John S.

6/8/2025

Our American Water bill for April said we used 16,000 gallons of water, about 10 times our normal usage. We did not have leaks or plumbing issues, so we had them inspect our meter. They determined...

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Danielle R.

3/23/2022

Update: called for a status check at 9am & was told they aren't coming first thing in the am because it's not considered an emergency to them as they have from 7-5pm to handle this. Angie did...

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Nate W.

1/4/2018

This company is a nightmare to deal with. I had a water main leak leading to my house and requested an adjustment to my bill after I got it fixed. The CSR I had the pleasure of speaking with,...

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