Sue L.
7/22/2019
This Verizon store did such a wonderful job with customer service that I will face traffic and longer ride rather than use my neighborhood store. Maruo helped with my problem, and also looked at...
Verizon Authorized Retailer - Russell Cellular
$$
Closed
(13)
Photos
7505 Leesburg Pike
Falls Church, VA 22043
Russell Cellular, an independently operated Verizon Authorized Retailer, is committed to providing exceptional customer service and a wide range of mobile devices, including the latest smartphones, tablets, and accessories from top brands like Samsung, Apple, and Google. Their mission focuses on delivering smart savings and enhancing customer experiences through tailored mobile plans and devices.
In addition to their retail offerings, Russell Cellular engages with the community through programs like RC Cares and supports customers with a variety of service options, including device protection and home internet solutions. The company continuously strives to connect with customers and create value through special offers and promotions, ensuring that they stay connected with the latest technology.
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Reviews
2.013 reviewsEmily P.
8/27/2021
This place is what customer service is all about!!!! Both of the associates, Humza and Nabeel are very knowledgeable, patient, and most of all single minded in providing excellent service. Don't...
Kamyar K.
3/23/2021
Do not go there. Worst customer service in area, they charged your card with no authorization. If you do not see it, it is gone, if you find it , they say call customer service. Customer service...
L H.
9/27/2021
I was told the "setup for success" fee on the store invoice is the activation fee for the new line. Then I was surprised to see new activation fee from verizon bill. Now the store says that's just...
Licerio R.
9/27/2015
7505 Leesburg Pike, Falls Church, VA 22043 If we can give a zero star, we would! Came in with a service dog and without giving us a chance to explain ourselves, the manager (message me for his...
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