Caroline H.
4/8/2023
After hours and hours on the phone with 1800 verizon customer service my husband and I went to the Verizon store in hopes that they would be able to help sort out major issues with our phone order...
Verizon
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12227 Jefferson Ave
Newport News, VA 23602
Visit our store at Newport News for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Also at this address
Reviews
2.529 reviewsBethany P.
9/24/2024
They sold the phone I had bought and said "nothing I can do because I sold it". WORST customer service and they will steal your stuff for commission. Fire Valarie as she was so rude and...
Michael S.
3/25/2024
Their customer service is terrible. They're employees have awful dispositions. I had to drive from one end of the city to swap my box (stopped working), when I got there the employees were...
Sabrina W.
6/17/2022
I really enjoyed my experience. I needed to add international minutes. Had no idea how to do. I changed my plan to a better one.
Eatatjoesdiner R.
10/20/2022
Horrid service, dismissive and insulting. Told us to call Verizon tech support after erasing my saved and needed voice mails. Warning! Don't hand these people your phone! They are only interested...
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