Verizon

I've had my fair share of admittedly pretty bad experiences at other Verizon locations, but this one exceeded all expectations. I called before I arrived to make sure that a discount was still...

1 person on the floor helping people. I waited 20 minutes, while at least 4 employees came in to their office in the back of the store. I knocked on their office door to speak with the manager. I...

As a Verizon customer for almost 20 years, my experience today with Justin was disheartening. I was scheduled to pick up my new phone and the customer service was subpar. I had questions and...

I submitted my issue Resolution Form on 12/19/2022, I was told I would hear back in 72 hours or less... it's now 12/27 and I have no update. I have yet to have my situation taken care of!! I...

I've been in this store multiple times and the associates always lack basic customer service skills. Most of the associates give off an unwelcoming demeanor that makes me feel like they are...