Usaa

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2120 Washington Blvd

Arlington, VA 22204

+1 (703) 979-0150

USAA is a financial services company based in Arlington, VA, offering a range of products and services to its members.

Specializing in insurance, banking, and investment options, USAA aims to provide tailored solutions to meet the unique needs of military members and their families.

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Reviews

1.04 reviews

Melinda S.

9/9/2025

This is the worst claims experience I've ever had. USAA's adjuster Dasia Ford doesn't return calls, their rep hung up on me, and my total loss payment was issued in the wrong name. I have no...

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Fonta G.

2/3/2024

I have been a USAA member for over 20 years. I am writing due to the awful service I experienced regarding my auto insurance. I processed a payment before the payment deadline and received a...

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William B.

2/15/2024

Everything goes right until it goes wrong. USAA is not a member of the Better Business Bureau. USAA transfers its customers to Agero towing service. Agero towing service is not a member of the...

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Lisa W.

3/31/2023

I would give USAA zero stars. The customer service when I called USAA contact center has the worst service, representative was very RUDE, from the start, very argumentative, had an attitude when...

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