Tumi Store at Tysons Galleria

I went in to the store with no real intention of buying the pack back that I bought because I had already seen it at Saks Fifth Avenue but the department store did not have another one in the...

Called & talked to someone about ordering a bag & they had no clue what the model name was. I had to explain that I was telling them the correct model name from the website as I spoke to them....

I'm updating my review because they earned it today. For some time I haven't enjoyed going to this location, but do it because it's convenient. Their sales staff can be pushy, and one person in...

Great customer service. I brought in my 5 year old Tumi suitcase today and they quickly replaced the zippers complimentary. The employees were extremely helpful and kind. I will definitely return...

Yikes. I travel internationally frequently for work and own both Rimowa and Tumi products. Both company's have a high price point but there's an understanding that you're paying a premium for a...