Truist

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5600 W Broad St
Richmond, VA 23230
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Reviews

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1.510 reviews
Charity P.
1/4/2025

Easy to deal with. Friendly tellers. Convenient locations. Typically not very busy so no long lines.

RL V.
7/9/2025

This is my review and after reading some of the others, I am not alone since the merger of Suntrust and BBT this bank is horrible for mortgaging. I was with Suntrust for almost 20 years when they...

Mike C.
4/11/2024

This bank has the worst phone customer service I have experienced. Not only do they use overseas call centers, but their process is to treat you as if they're an overdue bill collector. It is...

Keith H.
3/27/2024

I literally tried to deposit over 500 dollars in cash at the atm and they literally took all my money and didn't give it back until like 2 days later ive literally went through 2 cards at this...

Mark S.
11/10/2022

Truist Bank is now THE greatest example of two OK banks merging to become the worst bank in America. The employees are under qualified and extremely poorly trained. The company clearly wants to...

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