Dominique V.
3/11/2023
We had an excellent experience with the Otter Guys! Responsive, friendly and they know what they are doing. T hey fixed our water heater, while almost every other outfit tried to sell us a brand...
The Otter Guys
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1224 Monticello Rd
Charlottesville, VA 22902
Voted Charlottesville's Finest Gold for HVAC and Best of C'ville Silver for Plumbing! Meet our local, friendly team to experience Service Like No 'Otter for all of your Heating, Air Conditioning, and Plumbing Needs.We have been serving the Charlottesville area under our former name, JLK Incorporated, for more than 60 years. We can service and repair heat pumps, air conditioners, gas and oil furnaces, boilers, and rooftop units. We can work on almost any plumbing issue, including water heaters, tankless water heaters, repiping jobs, installing plumbing fixtures and accessories, etc.We look forward to working with you!
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Reviews
3.012 reviews
Ryan C.
7/8/2025
Our AC stopped working and they were the only company we could get to our house same day. That's about all I can say positive. They charged us 4x what the fix should cost to get it working again...
K. R.
1/2/2025
I can't speak for any repairs but this review is for something super simple as scheduling. We arranged an appointment for them to come a few days ago between a 11-1pm time slot. Come 1:15pm no...
Dave S.
7/19/2025
Buyer beware with this company. The issue is not really with their work it is with the cost. If you are making an insurance claim don't tell them. They jacked up the price of the estimate 3 time...
J R.
8/28/2024
Quoted us 900 hundred dollars to fix a broken faucet cartridge (a part that is 10 bucks at home depot and took me-- a complete plumbing novice-- 1 hour to fix a few year ago). We called another...
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