Ted Britt Fairfax Ford

This is a sales only review! I have not had a chance to interact with the service department yet. Will update once I have an opportunity. I wanted to trade-up on my 2023 Mach-E and had a TERRIBLE...

I took my 2017 Ford Explorer (90k miles) in because it had a vibration when in gear but stopped. Otherwise, the car was fine when moving, in neutral, or park. Ted Britt's service department...

Brought my car here and they will take advantage of you. I was polite and patient through the whole process. The service department was very unhelpful and brushed me off multiple times. Andre, one...

Here's my take after taking my Ford here: Helpful staff, bad mechanics. Why? Brought my car in for two issues. Replace seat battery and fix windshield wiper fluid dispenser. When I got my car, the...

Honesty. Not telling a customer $10,000 in repair costs, but no parts available and asked customer to walk over to the sales showroom. Appointment was to program a 2012 Mustang Smart Junction Box....