Danilo A.
10/16/2025
I had a great time here even though my problem was in delivered phones they helped me nicely and in a timely manner. All the staff there are very nice and friendl they give excellent customer service.
T-Mobile Experience Store
$
Closed
(16)
Photos
22000 Dulles Retail Plz Ste 182
Sterling, VA 20166
T-Mobile, a leading mobile network provider, offers a variety of plans including unlimited options for individuals, families, and military veterans, providing seamless connectivity with a robust 4G and 5G network. Customers can benefit from promotional offers such as getting a new iPhone 16 or Google Pixel 10 without the need for a trade-in, alongside features like satellite connectivity for remote areas.
The company emphasizes value with competitive pricing, often claiming savings of at least 20% compared to other major carriers like AT&T and Verizon. T-Mobile's commitment to customer satisfaction is evident through added benefits such as T-Mobile Tuesdays and various options for bill credits and device promotions.
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Reviews
3.516 reviews
Ahmed H.
4/14/2023
Manager was very nice and actually cared bout my problem. Instead of trying to force me to buy a new iPhone he made proper recommendations based on my needs. I was surprised to find someone in...
Rabia J.
9/27/2019
Like most T-Mobile store fronts, this one is set up pretty similar. The plaza it's located in is busy so you may find parking a bit far. They had three employees working while my mom and I...
Sunny D.
12/18/2023
Camaren was so helpful! Handled my requests super quick and professionally. I was out the door with 2 new upgraded phones. Big shout out to good customer service :)
Yasser S.
10/29/2022
Jarrell you are the most amazing customer service. I never had fantastic customer service like you, Thank you for your help and I really appreciate everything.
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