Tim M.
4/23/2022
Besides T-Mobile's business verification team being a hot mess, the staff at this branch are outstanding. The manager Anna went way beyond great customer service to get me to the finish line and...
T-Mobile
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601 Thimble Shoals Blvd Ste 170
Newport News, VA 23606
Visit the T-Mobile store in Newport News and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 601 Thimble Shoals Blvd Ste 170 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
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Reviews
2.54 reviewsLac L.
8/26/2024
I have called customer service more than 20 times since June 26, 2024. It is now 2 months later and my simple problem isn't fixed. Your Christopher Newport University location is beyond horrible....
Shelley S.
8/27/2022
I was with Sprint. Let's be clear I had absolutely no issues with Sprint. T-Mobile took over & how do they say it JOINED FORCES. Well, how about some of those forces being used towards customer...
Benjamin Y.
12/7/2021
I had the worst experience having communication with this service and in this location. The first problem was on the first day of getting my Samsung A11 phone from them, having some of the worst...
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