Outstanding Customer Services! I had a great experience with Mike at T-Mobile store -Rose Hill Plaza. Mike greeted us with a big smile and explained everything professionally. He made the process...
T-Mobile
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Do not visit this store. I was completely scammed by David on June 15, 2025. I went in to buy new phones for myself and my son - we are on the same account. David told me I could move my husband's...
5g doesn't work in northern Virginia with two year old phone. Have to set it to LTE so I can have reliable service. Went to Hilltop store for help and Edgar was more interested in selling me WiFi...

Drove 25 minutes out of my way requesting help with application for a screen protector on a T-Mobile phone and was turned away! At least their customer service is consistent with their service!!
Came to the store to simply return my wireless box and I was told I had to wait even though he admitted all he needed to do was provide me with a receipt. I should have just mailed it in. Terrible...
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