Shake Shack

$$
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(111)

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5400 W Broad St
Richmond, VA 23230
Shake Shack serves elevated versions of American classics using only the best ingredients. Its known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shacks purpose is to Stand for Something Good, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYCs Madison Square Park, the company has expanded to more than 350 locations in 32 U.S. States and the District of Columbia, including more than 100 international locations across London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo, Seoul and more.

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Reviews

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2.5111 reviews
Photo of Kathleen D.
Kathleen D.
6/6/2025

I love Shake Shack and have lived three minutes driving distance away since they opened, but I avoided this particular location due to the overall poor reviews. That is until a couple of nights...

Photo of Kathleen J.
Kathleen J.
7/25/2025

I recently ate here & was quite disappointed. The food was overpriced for the quality & portion sizes. The french fries were cold & limp not at all what I expected. The burger was smaller than...

Photo of Kristina J.
Kristina J.
4/18/2025

The positives of this place is that they have great parking and a lovely ambiance walking in. The entire restaurant is clean with an open concept. I ordered for pick up on a weekday evening which...

Photo of Jennifer V.
Jennifer V.
9/22/2024

You pay dine in restaurant money for fast food food. Not worth the $20+ I spent for a burger, fries and a tea. Plus you do your own order from a tablet. Order, pay for it and tip, all yourself...

Photo of Sudeshna B.
Sudeshna B.
8/15/2025

Tried the shroom burger. The spicy cheese fries are to die for. Finally trued the dubai chocolate shake.OMG it was worth every penny.

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