Premium Spas & Billiards

We've purchased two hot tubs here so far. The sales team is wonderful, frieldly and they listen to what you want to have/get. The service team is fast and responsive. The delivery team cleans up...

I should have believed the other reviews. If everything goes right, expect your new hot tub to be delayed by days/weeks after the promised delivery date. I was told my hot tub was "on the truck"...

I purchased a $12,000 Jacuzzi J-325 hot tub from Premium Spas and Billiards in early summer. The tub was to be delivered within 3 to 4 weeks. After the salesperson claimed to have ordered the...

Only great things to say about the Premium and the Sterling store. Stan was awesome and answered all of our questions honestly. We went to a few different companies to price check and found that...

They say your spa experience will only be as good as your local customer service. Sales is wonderful here. Service is leaving a lot to be desired. While they're nice and efficient once they show...