Nicole A.
12/27/2015
This little shop is a hidden gem among pet stores in the Roanoke area. It's in a strip mall that is constantly undergoing change, but parking is a breeze compared to the other location at Valley...
PetSmart
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(12)
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4210 Franklin Rd SW, #L
Roanoke, VA 24014
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services?...
Reviews
3.512 reviewsC E.
8/11/2025
I was told that Franklin Road PetSmart Grooming was better than Valley View, so I decided to try. I started off with Ashley H., and she did a good job. We had no major issues with communication...
Eric W.
9/18/2024
They refused to give our pit bull a bath because they didn't want to work and was very rude to us
candy b.
10/31/2021
Pretty rude when you can't even answer the phone 2 minutes before closing for a simple question. So much for customer service. Clearly you're still inside, I'm literally calling from the parking...
L. B.
8/31/2023
Been a customer for a while. Not all Pet Smart places are the same. Hopefully this store has better people to people skills soon.
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