My family was driving from Charlotte to Upstate NY for our mothers funeral when our vehicle broke down. We called, " Steven Toyota," and first spoke to, " Allison." They sent a shuttle out to...
Parts Store - Steven Toyota
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We were sent a flyer for a $35 synthetic oil change, which we scheduled online. Upon arrival for the appointment we were told it did not apply to the car for which we booked the service; that the...
They overcharge, recommend expensive and unnecessary repairs, and double down when they make mistakes (like giving you the wrong quote) instead of holding themselves accountable. The lack of...
Long story short. My 2022 Kia Sorrento was put in the shop for a fatal transmission error. They could not duplicate the code so the car was sent home. This was the week I bought it. Then again two...
Very disappointed with my Service Today for only an oil change and Va State Inspection . It took over 1.5 hours to perform these two simple functions. My service advisor wasn't very helpful and...
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