Robert B.
12/26/2024
My ratings is based off of service (customer service) and comfort level, not actual service as I have absolutely no mechanical knowledge. Waiting area was busy, but they provided many seating...
Ourisman Ford & Lincoln of Alexandria
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(374)
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6129 Richmond Hwy
Alexandria, VA 22303
Ourisman Ford of Alexandria in Alexandria, VA proudly serves as the local Ford Lincoln dealer, offering a comprehensive range of new and used vehicles to meet all automotive needs. From Ford trucks and cars to SUVs, hybrids, and electric vehicles, the dealership provides a diverse selection including popular models like the F-150, Mustang, Escape, and Fusion.
Customers benefit from personalized service when exploring the luxury Lincoln lineup, along with access to factory-trained technicians in the full-service garage for maintenance and repair needs. The dealership also offers complimentary car washes, maintenance, and convenient amenities on select Lincoln models to enhance the ownership experience.
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Reviews
2.0374 reviews
Scott M.
9/10/2025
Service department is the worst. Brought my truck in yesterday for simple 30000 service and the works. They kept it overnight for no reason, didn't answer their phones, tried to charge me for...
Jim M.
11/4/2025
Warning--I Left auto at service department at 7AM for a three hour repair--rented a car for the day--at 5PM no call--no one answers phone--demanded to speak with manager--he called me back and...
Carol M.
11/4/2025
There are other Ford dealerships in the area that I would rather spend my money at. There has consistently been an issue every time I try to have work done on my vehicle. Almost every time I come...
Michael L.
10/29/2025
I would give them zero stars, if I could. Service does not answer their phones...it has been three days now...and the folks at the counter do not even know the most basic things about Ford cars...
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