Amanda K.
8/29/2023
The folks at this store were kind, courteous, and professional. I came in stressed out and needing a new battery and they coached me through everything I needed to do. Highly recommend.
NAPA Auto Parts
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5515 Midlothian Tpke
Richmond, VA 23225
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
Also at this address
Reviews
2.04 reviewsDavid B.
8/7/2023
Customer service was horrid and unprofessional Went in to buy a quick part Tried to up charge me upselling I get so I walked away Then offered me the cheaper part Asked for my number to...
Chamberlain G.
5/28/2022
Very rude and didn't even attempt to give me any help or pay me any mind I'll never be returning to this location, Frank and Dee were very rude and I felt some racial undertones when talking to me.
Marjorie K.
12/27/2016
Still boggles my mind every day that stores with bad customer service exist. It boggles my mind even more when a visit to these stores are replaced by a click of the button. I needed a specialty...
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