Helen S.
5/18/2021
My family was in town visiting - first visit in over a COVID year. I took the afternoon off and we decided that pedicures were in order. I called to make an appointment for three people - but no...
Nails Arts
$
Closed
(64)
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5105 Lakeside Ave
Henrico, VA 23228
Nails Arts in Henrico, VA is a popular nail salon known for its skilled technicians who provide fast and long-lasting manicures and pedicures. Customers appreciate the affordability of the services, convenient opening hours, and the friendly and professional demeanor of the staff, particularly technician Lilly, who is praised for her excellent service and delicate touch.
While Nails Arts has strengths in quality service and customer satisfaction, some areas for improvement include better communication about additional charges, managing wait times effectively, and ensuring consistent service quality to avoid rushed experiences. By addressing these weaknesses, the salon can enhance overall customer satisfaction and loyalty.
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Reviews
4.064 reviews
Alison K.
6/30/2023
Be forewarned, their regular "Classic Nails Art" pedicure is literally 15 minutes and it shows. Left polish all on my skin and just overall wasn't good or relaxing. She said you have to get a...
Lisa G.
3/30/2022
I can't WAIT until my girl gets back from Vietnam! I've been having to go to other salons and they are awful! This one was my latest... I arrived at 5:10 p.m.. I sat in a pedicure chair for about...
Candice P.
4/27/2023
Service was fast and well done! I had a bad set of acrylics from another salon and was able to get them removed and have a manicure done last minute. The salon is clean and both nail techs were...
Mel S.
12/18/2022
This is my favorite nail salon in RVA! I go for pedicures regularly and every time I leave feeling and looking fantastic. They nail technicians are talented and lovely people!! You literally can't...
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