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Established in 1989, REI Systems is a privately held firm specializing in turnkey Web-enabled solutions that manage complex business processes. The company has developed, customized and deployed numerous integrated solutions that streamline processes, enhance efficiency and productivity, improve operating performance and provide competitive advantage to its customers. The company specializes in converting paper-based processes to paperless processes managed end-to-end using the Internet, database technology and secure networks. It has delivered solutions to federal government agencies and commercial firms, including the United States Department of Justice, U.S. Department of Health and Human Services, the Federal Emergency Management Agency, Raytheon STX and Allied Technology. The company s solutions include electronic handbooks, MaintenanceMax, information technology services and consulting, MemerElink, e-grants and a variety of Web services. REI Systems headquarters is in Annandale, Va., with a satellite office in Calverton, Md.

MicroAutomation is a leading provider of contact center optimization and emergency communications solutions, offering strategic automated technologies to enhance customer service and reduce operational costs. With their expertise in Next Generation 911, they assist in smoothly transitioning Emergency Communications Centers and provide training and support for maximum system utilization. They specialize in self-service solutions, guiding customers through transactions effortlessly with personalized self-service across all customer service channels. MicroAutomation also stays at the forefront of technology advancements in 911 communication, ensuring a seamless transition to Next Generation 911. Their commitment to proactive customer engagement and automation technology transforms the customer experience, making them a trusted partner for businesses in various industries.Generated from the website