Mercedes-Benz of Chantilly

I had a very positive experience at Mercedes Benz of Chantilly, my service consultant Adam was phenomenal! , he explained the process, issue with the car , followed up with me during the service...

I went to the Mercedes Benz of Chantilly in Virginia on May 2025 to diagnose and fix my 2021 GLC 300 coupe with check engine light. The service advisor I spoke with was Cristian Grijalva. He...

The service department was useless. They did work on a vehicle I just bought that needs to be warrantied. They refused to provide a redacted version of the invoice to help with the warranty...

Things I learned at my very first Mercedes-Benz warranty/ service appointment: 1. Service advisors can make between 2-8% of a given repair order on commission. At 6% of $1500, a service advisor...

Mercedes Benz of Chantilly (MBC) owned by Penske Automotive Group (PAG) has become a prime example how NOT to treat your customers. The last one month has been so frustrating that writing this...