Sonya P.
6/24/2025
I've been twice in 2 weeks and have been a couple times in the past years. I've always had great customer service here. Both drive-thru and dine in. The food has been consistent each time too....
McDonald's
$
Open
(51)
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5520 W Broad St
Richmond, VA 23230
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
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Reviews
1.551 reviewsJames H.
8/10/2025
Crappy service the frappe machine apparently is broken in all there stores as I've been to 3 separate ones. Rude managers rude staff when you call and speak to the manager she says I don't have...
Guy C.
12/2/2024
So apparently cashiers at McDonald's don't place your order and take your payment anymore. You have to do it yourself. The cashier was very friendly and helpful. I do not work at McDonald's and...
Pat S.
6/14/2025
Man I don't know if anyone has noticed when you go to the drive thru there is a strong smell of "death" for like 3 mos. now. It's near the dumpster area and is thoroughly nauseating.
Maria T.
6/28/2023
Although this McDs is modern and has been renovated, it's painfully sllllooooww. I ordered tea and fries and there were no fries ready, none, nada, zilch ... it was lunchtime and the drive thru...
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