Massage Envy

My masseuse was John Groves. He was amazing. I got the introductory rate to try the massage and signed up for a membership after my first appointment. Tip: It's best to make your appointment by...

If you want a massage envy that cancels or calls to schedule appointments and when you arrive they don't have you on the books with no apologies, this is your location. Terrible customer service...

Nickel and dime!!! I pay monthly for a membership and have visited many other places. No other place I've visited charges extra fees like this place. I'm already paying monthly. First they tacked...

The front office staff are rude and obnoxious. I called to change an appointment and was told there were no later slots. I looked in the app and saw a full afternoon open. They lied and when asked...

I have become increasingly disappointed in the customer experience with Massage Envy. The increased pricing and decreased availability of massage therapists are why I will not attempt to continue...