Melissa M.
8/16/2025
Took away one star for the parts department. Four stars is for my salesperson & only my salesperson. Go to Shey, if you decide to go buy a vehicle from them. Wanted to get some parts. We had a...
Loyalty Toyota Richmond
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2000 Walthall Center Dr
Colonial Heights, VA 23834
Loyalty Toyota Richmond in Colonial Heights, VA, is a reputable Toyota dealership offering a wide selection of new and used vehicles, including SUVs, trucks, crossovers, cars, and minivans. They provide various programs such as ToyotaCare, Vehicle Exchange, Military Rebate, and College Graduate Program to enhance the car-buying experience.
With a dedicated service department, parts center, and collision centers across multiple locations, Loyalty Toyota ensures comprehensive automotive care for their customers. Their commitment to customer satisfaction is evident through their Lifetime Loyalties program and a range of financing options available.
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Reviews
2.0137 reviewsJoel T.
11/8/2025
Every time I have dealt with this place I always have an issue one way or another. We have a Toyota warranty that is supposed to cover a total service and never had an issue until we moved here....
Sara D.
10/29/2025
I recently took my 2016 Kia Optima to Loyalty for an appraisal. My vehicle was in excellent condition with no interior damage and had previously been appraised by another dealership as being in...
Sherry W.
8/16/2025
Sales person did not inform me on what was going on. He had someone sitting with him, which I had no idea who or why I was giving information to. (I was not informed of how much I could get for my...
Lucy S.
5/12/2025
I never wrote a review in my life but really feel this is the time. We were driving from Myrtle Beach to Conn. when our vehicle totally broke down on I95. The tow truck took us to Loyalty Toyota....
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