Daisy P.
7/1/2024
I have been a loyal Nissan Customer since 2004 and have purchased several Nissan vehicles. I have never had issues with the service department nor any issues that were not resolved. My issues are:...
Loyalty Nissan
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[20001 - 20017] Loyal Ave
Petersburg, VA 23803
Loyalty Nissan in Petersburg, VA is a reputable dealership offering a wide selection of new and used Nissan vehicles, including sedans, sports cars, crossovers, SUVs, electric models, and trucks. They also provide Nissan Certified Pre-Owned vehicles and commercial inventory. With their Lifetime Loyalties program, customers can enjoy a lifetime of savings on every new car and many used cars, along with benefits such as a lifetime powertrain warranty, engine guarantee, oil filter changes, state inspections, and emergency towing.
Customers have praised Loyalty Nissan for their exceptional customer service, with helpful and knowledgeable staff members like Stephanie Bullock and Roger who go above and beyond to assist customers. Kimberly Turner and Shon have also received high praise for their excellent customer service skills. With their commitment to providing a positive car-buying experience, Loyalty Nissan is a trusted dealership for those in search of a Nissan vehicle in the Petersburg area.
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Reviews
2.016 reviews
Yelp User R.
7/5/2025
I was pre-approved from my bank before I came here to look and test drive a vehicle. The finance person said he thought he could beat the bank's rate I was given, so I let him take a credit...
James T.
8/26/2025
Would give a zero if I could, Tim service manager rude and has no clue what customer service is. Had my battery replaced under warranty and it went bad again because my alternator went bad again...
Katherine W.
9/17/2025
We took our car to have the rims repaired as covered by our warranty. We were told it would be a 24 hour turnaround. Our car was in the shop for over a week. The service writer took 3 days just to...
Kenneth W.
12/5/2024
Purchased a Certified Pre-owned 2020 Jeep Cherokee Limited with 70K miles on it for 23998. I paid cash for it as it was my 6th car purchase in 8 years at the same dealership. Long story short,...
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